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What to do in case of emergency

Call our office during business hours to report any loose or broken appliances so we may see you as soon as possible.  Even if you have a regular appointment scheduled, call to notify us if you need an appliance repaired. If you have an emergency that cannot be resolved and it’s after our normal office hours, you can reach us 24/7 on our emergency phone.


Loose brackets or bands

If possible, remove the bracket or band from the wire or place orthodontic wax on it to prevent irritation. If you need to cut a wire, you may use fingernail clippers that have been washed and sterilized in alcohol. Please call our office the next business day, so that we may schedule an appointment for you.


Lost separators

Most patients lose a separator during their treatment. Do not worry about losing a separator, but call our office to see if it needs to be replaced.